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Hello folks,
Been trying to place a web order and forgot my password.
Everytime I reset the password, it says an e-mail will be sent to me.
Three days later, four attempts, no e-mail.
My e-mail is cet1@3web.com.
Thanks Marstars !!!!!!!!
(Is it really necessary to have an account to purchase from the website?)
Cheers
I'd give them a phone call, and speak to someone in person.
Check your SPAM folder first..
Two ways to resolve this;Originally Posted by cet
1) Call Chris and request a reset or new password....
2) or send him a note at web@marstar.ca
John
E-mail was sent 1/22/2014 at 11:46 AM..................no response yet.
Thanks for helping out John.
We reply to an average of between 400-600 e mail per day, Chris took off between noon and 1pm for lunch has been back on the job 46 minutes, and you don't have a reply ? My goodness I shall have to have him whipped and reduce his rice ration....
John
They are also REALLY nice to deal with on the phone. Thats how I placed my last 2 orders
No worries, I know you guys are busy. I can wait.
BTW.........that e-mail was sent on the 22nd....NOT today.
Leave the poor guy alone John, I'm sure he'll get to it.
Cheers and thanks again for looking into it, you guys are great !!!!!!!!!
You are a better man than I with that response. Hope it gets straightened out for you.
I checked with CHRIS no e mail on this subject was received....
Please resend web@marstar.ca
John
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