Communication is definitely inconsistent with this place. About a year ago I tried contacting Armtac to make a purchase and pick up in person, never got a reply. I figured I'd give him another try recently so I sent an email almost two weeks ago and no reply, I emailed again last night and had a reply within minutes. So I email Chris back immediately indicating my desire to pick up and pay in person, no reply yet. I'm trying to purchase a SEI muzzle device and a gas piston for an M14, but for whatever reason their website won't accept my credit card. I always try to support our small Canadian retailers even if it means I have to spend a little more, and have a little patience. But I have to admit my frustration is building and my patience is running out. Chris if you read this, please take my money soon! I don't wanna have to place my order with Brownell's and save 10% then go across the border to pick up my package and buy cheap gas and booze while I'm there!