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Thread: Great customer service

  1. #1
    CGN Regular
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    Great customer service

    Just wanted to give credit where credit is due.
    I purchased a revolver from Canada Ammo a month or so ago. Took it to range and fired half a box or so of ammo through it and noticed the rear sight was broken.
    I e-mailed Canada Ammo at 7:30 pm Thursday about the problem and by 8:00 am Friday I had a response from Daniel Ryan at Canada Ammo. After exchanging a couple e-mails by noon I had a prepaid shipping label in my in box. I mailed the part back in Mondays mail (for free) and 8 days later (including a weekend) I had the new part in my hands and I am in Ontario.
    It is customer service like this that keeps me abusing my credit cards with you guys.
    Thanks for looking after your customers, I will be ordering again.
    Ken
    Member:CSSA, NFA

  2. #2
    Canada Ammo - CGN Sponsor CanAm's Avatar
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    thank you for your business

  3. #3
    CGN Regular wood800's Avatar
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    Always had great service from canadian ammo

  4. #4
    CGN Regular Tigerbalm's Avatar
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    Love CanAm! Always great service, communication, and fast economical shipping.
    It's like they treat their customers like they are essential to their business or something? Weird.
    "You may not like guns. That is your right. You may not believe in God. That is your choice. But if someone breaks into your home, the first two things you are going to do are… Call someone with a gun and Pray they get there in time." - Unknown

  5. #5
    BANNED ss1980's Avatar
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    Yes, it seems for Canada, good customer service is still a wonder to behold.

  6. #6
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    Quote Originally Posted by Tigerbalm View Post

    Love CanAm! Always great service, communication, and fast economical shipping.
    It's like they treat their customers like they are essential to their business or something? Weird.
    Ya it's weird. Not used to being treated that way by people that want my money.lol
    Maybe that explains why I keep ordering from them.
    Member:CSSA, NFA

  7. #7
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    Can't wait till some of the stock levels get back to normal.

  8. #8
    CGN Ultra frequent flyer #1bcshooter's Avatar
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    Quote Originally Posted by Tigerbalm View Post

    Love CanAm! Always great service, communication, and fast economical shipping.
    It's like they treat their customers like they are essential to their business or something? Weird.
    Yup nothing but the best !
    Hell 27 pages & 1350 threads in their forum & no negative threads (remain) they must be doing something right

    Last edited by #1bcshooter; 03-30-2014 at 10:18 PM.
    Pre-orders are horrible for everyone involved. They never go smooth. We will not be doing a pre-order to bankroll this project.

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