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Thread: I have a man-crush on Guy

  1. #1
    CGN Ultra frequent flyer 9x19p's Avatar
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    I have a man-crush on Guy

    I could have said "thanks", but GunNutz need to know this, so I made you look.

    Long story short;
    May 2013, bought a scope
    June 2013, scope failed, replaced under warranty
    April 2014, scope failure 2.0, same fault.
    April 27, I emailed Wolverine, asking if I had any options.
    April 28, my reply from Guy included:
    -copy of correspondence with manufacturer
    -return authorization number
    -"we'll take care if it"
    This, in less than 24hrs.
    May 12, new scope in hand.

    There are sceptics that'll say, "that's what they're paid to do", but here's the thing; I didn't buy the scope from Wolverine.

    Guy, your level of service is second to none. I appreciate your efforts, thank you.
    The service I've received reflects well on management/ownership. Mr Wolverine, if you ever decide to open shop out west, I'd be happy to run it for you.
    You're welcome... lol

    Thanks Wolverine

    Paul

  2. #2
    CGN Ultra frequent flyer bollox's Avatar
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    What brand and why did they warranty it?
    sic semper tyrannis

  3. #3
    CGN frequent flyer Outwest1213's Avatar
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    If u didn't buy from Wolverine, then why did u contact them?
    Buy em cheap, stack em deep!

  4. #4
    CGN Ultra frequent flyer EL34/6L6's Avatar
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    Just spoke with, and placed an order with Guy today. Such a nice...guy. Love Wolverine. Probably the best dealer in the country.
    . . . . . . . . . . . <*(((>>+. . . . . .{• )))))></. . . . . .>°)))÷÷<€ . . . . . . . . . . .

  5. #5
    CGN Regular jordanmalmal's Avatar
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    I'mma go check their website.. I got some credit to burn.

  6. #6
    CGN Regular Skin's Avatar
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    Very few places that I have been in have that good of service face to face let alone warranty work over the phone from a place you didn't buy it from...I'll be looking at Wolverine in the future for purchases
    "In that moment when I truly understand my enemy, understand him well enough to defeat him, then in that moment I love him. And then in that very moment when I love them.....I destroy them!!"

  7. #7
    CGN frequent flyer volkov956's Avatar
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    hmm maybe its a Wolverine Import Exclusive?
    Back to the Grind

  8. #8
    CGN Regular 00aught's Avatar
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    Quote Originally Posted by Outwest1213 View Post
    If u didn't buy from Wolverine, then why did u contact them?
    They probably do warranty work for that company. Just like Robinson arms. Doesn't matter where you bought your xcr from you contact wolverine when you have a problem because they are the importer.

  9. #9
    Super GunNutz Razer's Avatar
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    This is exactly the kind of service that sets Wolverine apart.
    Check other started threads for combo deals

  10. #10
    CGN Regular
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    Thanks Paul,
    My wife just read this and I think she is a little jealous. Might be a good night for me

    Scope was a Hi-Lux imported by Wolverine.

    Regards
    Guy

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