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Thread: A little patience and S and J will make it right!

  1. #1
    CGN Ultra frequent flyer Phat Eagle's Avatar
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    A little patience and S and J will make it right!

    I wanted to thank Simon for his great customer service making an error right! I sent him an email explaining my issue and waited a few days. He called me (as requested) and quickly resolved the issue, going above and beyond.

    A little patience yields excellent service. Thanks Simon!!!!

  2. #2
    Member hauseye's Avatar
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    I'm still waiting for them to get back to me about a question with the parts I ordered. 7 days ago...

  3. #3
    Member hauseye's Avatar
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    Quote Originally Posted by hauseye View Post
    I'm still waiting for them to get back to me about a question with the parts I ordered. 7 days ago...
    Solid. They just got back to me.. They really must be busy!

  4. #4
    Business Member badboybeeson's Avatar
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    Quote Originally Posted by hauseye View Post
    I'm still waiting for them to get back to me about a question with the parts I ordered. 7 days ago...
    send a fresh email to sales@sjhardware.com and we will get an answer for you
    thanks
    bbb

  5. #5
    CGN Regular lakermetal's Avatar
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    Quote Originally Posted by Phat Eagle View Post
    I wanted to thank Simon for his great customer service making an error right! I sent him an email explaining my issue and waited a few days. He called me (as requested) and quickly resolved the issue, going above and beyond.

    A little patience yields excellent service. Thanks Simon!!!!
    What !?!? You mean you didn't start a huge freak out thread??

    hahaha Simon is great to deal with. I've bought lots from him and will continue to.

  6. #6
    CGN Ultra frequent flyer Phat Eagle's Avatar
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    Sadly too many do... That's why I wanted to start a "Keep Calm and Carry On" thread!!

  7. #7
    CGN Regular lakermetal's Avatar
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    Quote Originally Posted by Phat Eagle View Post
    Sadly too many do... That's why I wanted to start a "Keep Calm and Carry On" thread!!
    Well good on ya man. It's nice to see for a change. Hopefully you've started a new trend.

  8. #8
    Business Member badboybeeson's Avatar
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    anyone what to come and help demo our kitchen or insulate the crawl space
    or help sort and move about 10,000lbs or used brass?

  9. #9
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    Quote Originally Posted by badboybeeson View Post
    anyone what to come and help demo our kitchen or insulate the crawl space
    or help sort and move about 10,000lbs or used brass?
    If the price is right...
    Are you familiar with The Shmoo, Mr. Fisher?

  10. #10
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    Quote Originally Posted by badboybeeson View Post
    send a fresh email to sales@sjhardware.com and we will get an answer for you
    thanks
    bbb
    Awesome, I'll give that e-mail a try

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