Outstanding service!!!!

[shredder]

I received outstanding service from High Calibre Firearms on an online order I recently (VERY recently) placed through their website.

I ordered several small products from High Calibre exactly 1 week ago today (Sunday, June 8) and they were delivered (that is, waiting for me at the post office) on the following Wednesday, which was June 11th!!

Everything I ordered was in the package, but I noticed one difference. I had ordered a NcStar AR handguard removal tool ('cause I hate having to use 3 hands or channel lock pliers on my Norc's delta ring), and what I got was a Tapco removal tool. This tool costs about 10 bucks more than the NcStar one on High Calibre's site(which is why I did NOT order the Tapco-I'm cheap:D)

I looked at the invoice, and noted on there was the phrase "can't find" next to the NcStar AR order line.
High Calibre substituted a more expensive part than I ordered, and did NOT, repeat NOT, charge my CC any extra!

That, by any measure, is awesome customer service, and I guarantee I will be ordering parts from High Calibre again!!!

[chubbtech]

Thanks for the heads up

[SteelFlint]

Wicked good to know that's for sharing.

[hical.ca]

Thats our policy, we try to make things right!

[Chefhunter]

Great shop, good guys!

[SleepyG]

needed a replacement part for a product they have but I did not get through them, they gave me that and 1 extra. thumbs up for hical! I wish I had a company like them in my city.