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Thread: Ellwood Epps Customer Service Thumbs Up!

  1. #11
    Contributing Dealer epps's Avatar
    Join Date
    May 2008
    Posts
    123
    16 July 2014

    Ruger only recently discontinued the rosewood grips on a large selection of their Blackhawk and Super Blackhawk revolvers. We did change the descriptions on most of our guns to reflect this, however one or two catalogue numbers slipped through the cracks and still had the rosewood grips included in the descriptions. There was no intent to ship any guns with the wrong grips installed, simply an oversight at this end in changing our descriptions to reflect the current configuration of these guns.

    To the OP: Glad we could help. Sorry for the mistake, but we are happy to hear that the resolution to this matter met with your approval. We hope you enjoy your new purchase, and keep us in mind for any future firearm needs that might arise!
    Last edited by epps; 07-16-2014 at 11:23 AM.
    Due to the current health situation, our store is closed to walk-in traffic. We are allowing pick-ups of pre-paid orders from our front door from 10.00 AM until 4.00 PM from Tuesdays through Sundays only.

    Customers are advised to call ahead before attending our store to make certain their orders are ready for pick up.

    Please ring the doorbell located there to summon our staff to assist you when you do arrive at our store.

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