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Thread: Very delayed emails

  1. #1
    CGN Regular
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    Very delayed emails

    I placed an order yesterday afternoon, and the confirmation only came today. The odd part was that the message was time stamped yesterday, indicating that's when it was generated by the sales system...but it was delayed until much later.

    This happened with my last order, too - it took over a day for the confirmation to arrive.

    It's likely related to the mail server that sends these out being on several SMTP blacklists - http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a208.113.225.183.

  2. #2
    Canada Ammo - CGN Sponsor CanAm's Avatar
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    Yes, we are aware of the blacklist issue. We have been trying to solve it

  3. #3
    CGN frequent flyer canuckchap's Avatar
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    would this explain
    "07/17/2014 New Electronic Money Transfer Order - Received and not yet processed"

    me not getting an email regarding payment to complete this order???
    Others have already received there SKS's...

  4. #4
    Canada Ammo - CGN Sponsor CanAm's Avatar
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    Quote Originally Posted by canuckchap View Post
    would this explain
    "07/17/2014 New Electronic Money Transfer Order - Received and not yet processed"

    me not getting an email regarding payment to complete this order???
    Others have already received there SKS's...
    I would love to check, but need details

  5. #5
    CGN frequent flyer canuckchap's Avatar
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    Placed an order for your sks-non-corrosive ammo deal on July 17th. Was intending to pay EMT. Still waiting for an email with the total as well as EMT details.
    Order number is below.

    07/17/2014 New Electronic Money Transfer Order - Received and not yet processed
    Order #: 3976014

    Thanks
    William

  6. #6
    CGN Ultra frequent flyer DiMP's Avatar
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    Quote Originally Posted by canuckchap View Post
    Placed an order for your sks-non-corrosive ammo deal on July 17th. Was intending to pay EMT. Still waiting for an email with the total as well as EMT details.
    Order number is below.

    07/17/2014 New Electronic Money Transfer Order - Received and not yet processed
    Order #: 3976014

    Thanks
    William
    I know they said on an earlier thread (or maybe it was facebook) that Hotmail was auto-blocking some of their e-mails so that MIGHT be your issue?

  7. #7
    CGN Regular Noltz's Avatar
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    Related issue. I've misplaced my order number paper (printout) & have not received a confirmation email yet. Order was placed Sunday the 19th & processed (and my CC billed) on Tuesday the 21'st. What's the best way to track my order?

  8. #8
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    Quote Originally Posted by Noltz View Post
    Related issue. I've misplaced my order number paper (printout) & have not received a confirmation email yet. Order was placed Sunday the 19th & processed (and my CC billed) on Tuesday the 21'st. What's the best way to track my order?
    It should show up in your website profile - my previous orders do.

  9. #9
    CGN Regular 83TC's Avatar
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    I placed an order last Saturday for the SKS combo, and still haven't heard anything back about making an EMT payment. I sent and email inquiry on Tuesday in case I missed something, but it looks like the problem is at their end, I guess thats good?...except for the whole missing out on the deal thing

  10. #10
    CGN Regular Noltz's Avatar
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    Quote Originally Posted by John_C View Post
    It should show up in your website profile - my previous orders do.
    Hm, this is my 4th order and I can log in but I don't see order history. I'll look again today. Where on the site would that be?

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