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THIS. someone replies to what is MARKED "automated email" and mad that his concern was not met. you do not need to be seasoned, or computer versed to figure out if you need something looked after right away, to call them.......... does the message not say "do not reply, automated email"?Originally Posted by adrian118
I mod everything of mine. Hell, my gf's sporting a wonderful pair of 36D's, thanks to my penchant for modifications!
Dirt McGirt Yo yall need ta holla at da store on yo celly not postin up in dis ma.
I ordered 2 buffer pads and bolt catch for my XCR from you yesterday. They still have not arrived, how do you plan on making this right???
lol too funny.
I mod everything of mine. Hell, my gf's sporting a wonderful pair of 36D's, thanks to my penchant for modifications!
Dirt McGirt Yo yall need ta holla at da store on yo celly not postin up in dis ma.
a free Tavor instantly beamed into your gunroom
Get some!!! ^^
I've ordered stuff from California to Victoria that arrived next day, yes it can be done. But when your dealing with small business owners who have thousands of dollars coming thru online orders everyday, don't expect it next day. Vancouver to Kelowna is not an appropriate distance to start judging other businesses on overnighting some ammo. At least Canpar can keep someone happy.
I've ordered a few things from Wolverine and everything arrived within a week of placing the order. I think the people at Wolverine do an excellent job at customer service and have built a solid reputation in the industry.
"There's a lot of things blamed on me that never happened. But then, there's a lot of things that I did that I never got caught at."
I don't think it's a case of how fast something arrives (the business has no control over shipping companies) but rather how quickly a seller fills the order and ships it. I understand the challanges of small business but have to make two points...
1. In general, customer service standards in this respect seem to be lower in Canada than the US.
2. I find that many of the regulars on here seem to be strangely defensive of the companies in the firearms business in Canada. It's almost as if they are greatful to a firearms company for taking their money and don't hold them to the same standards as an online seller in any other industry. To me, a business is a business. It needs to work to earn my business through good customer service, carrying a good selection of inventory and competitive pricing.
As to this case, I do recall Wolverine posting a notice/apology that they were running behind as they were/are unusually busy....I think it was good of them to do so. Situations like that happen to everybody from time to time. I also agree that if the OP was in a real hurry he should have picked up the phone rather than replying to an automated order confirmation. That seemed like a silly thing to do.
Here's a question....What is an acceptable time between an online order being entered for an in stock item and the order being picked,packaged and shipped? I'm talking about how long it takes the company to get it out the door, not how long it takes to arrive. To me the target should be that items should ship either the next or the second business day after being ordered. If it is routinely or almost always longer than 48 hours the company might want to look at their procedures IMHO. I'm not saying I wouldn't do business with someone who takes longer to fufill orders but I'd be more apt (all things being equal) to shop with someone who does better.
Hi
Totally agree with you
Regards
I liked that picture.lol too funny.
is it possible to add a P for NOP
this usually what I answer for Miracles.
Any one remember SASE and International Reply Coupons?
SASE???? Gawd! You must be like me.................older than dirt
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