I ordered some product on Thursday Sept. 4th.
I reply to the auto-generate sales order asking if its possible to process and ship the order in 1 more day given a deadline I had.
Today, 5 days later, I get the shipping notification from Canada Post. 5 Days to process and ship an order?
Wolverine: why do you treat your online customers poorly? If I had called the order in it wouldnt have taken 5 days.
Anyone in business knows online orders are more efficient than having expensive staff sitting waiting for phone calls.
Yet instead of encouraging customers to order online, they penalize them by ridiculously long processing times compared to phone or in-store sales.
Clearly you dont care about my business enough to process the order sooner than 5 days.
I will take my future business to another retailer who does.