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Thread: Elwood Epps

  1. #1
    CGN frequent flyer timandkimandshea's Avatar
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    Elwood Epps

    I know many here have had great service from Epps, here is my experience.
    On Sept 22 2014, I was looking for a magazine for a shotgun without a great deal of success. Brownells in the States had some, so I started phoning around to find a dealer that was bringing in ITAR controlled goods. I spoke to Nick at Epps, told him what I needed, and had found them in stock on Brownells web site. No problem, we make orders to them regularly. So take my info, VISA #, it will be up to six weeks. Today I phoned, no order, no record of it, and apparently cannot or do not even order mgazines from Brownells. So I asked to speak to Nick, am put on hold for 10 minutes until it disconnects. I phone back the gun room, no answer.
    I order a lot of Hunting and Shooting related items online, and this just left a bad taste in my mouth.
    Thought y'all might want to know.
    PS, I welcome any helpful feedback from the store themselves

    T
    Last edited by CGN Admin; 11-13-2014 at 03:20 PM.
    Punish only he who has committed the crime

  2. #2
    BANNED
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    Sounds like someone at EPPS made a mistake ; or misunderstood......but as long as your Credit Card was not billed , you can still order the mag. elsewhere......

  3. #3
    CGN Ultra frequent flyer Phat Eagle's Avatar
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    That's too bad... Hopefully they have an explanation for you.

  4. #4
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    Quote Originally Posted by timandkimandshea View Post
    ...Thought y'all might want to know...
    Actually, you thought wrong.
    How about dealing with any perceived problems yourself, without complaining to strangers on the 'net.

  5. #5
    CGN Regular pearcetopher's Avatar
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    Ive had that happen at Marstar

    Placed a back order for a flintlock that was supposed to be back in stock in 2 weeks.

    Gave all info credit, rpal, address.

    Never heard anything else

    1 year later I checked their site and they had the flinter in stock.

    Ordered again. Received pistol.

    What happened to the first order?

  6. #6
    CGN Ultra frequent flyer CdnCombatMedic's Avatar
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    Quote Originally Posted by tiriaq View Post
    Actually, you thought wrong.
    How about dealing with any perceived problems yourself, without complaining to strangers on the 'net.
    Actually I like to hear neg feedback as well. That's the true test of a business. Op thanks
    Everyone makes mistakes but some make more than others.

  7. #7
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    Quote Originally Posted by CdnCombatMedic View Post
    Actually I like to hear neg feedback as well. That's the true test of a business. Op thanks
    Everyone makes mistakes but some make more than others.
    Agreed!! All my dealings with Ellwood have been flawless. But each gun has it's own writeup and sometimes the writeup may not be exactly that gun?? So just double check # to manufactures #!!!

  8. #8
    Super GunNutz GreenBob's Avatar
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    Good or Bad... post it. Many of us appreciate the FYI.

    Especially when it comes from someone who has posted (529) times and has (31- 100%) feedback score.

    Hopefully Elwood Epps will step forward and fix this issue (if there is an issue to fix).
    BE PREPARED - Noah didn't build the Ark when it was raining!
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  9. #9
    CGN Regular gdrew's Avatar
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    Quote Originally Posted by GreenBob View Post
    Good or Bad... post it. Many of us appreciate the FYI.

    Especially when it comes from someone who has posted (529) times and has (31- 100%) feedback score.

    Hopefully Elwood Epps will step forward and fix this issue (if there is an issue to fix).
    ^^^I have to agree^^^

    Just because you’re a site sponsor shouldn’t make immune from justified criticism. I’m sure Epps has a reasonable explanation therefore should chime in with their perspective. Someone should contact Epps and advise them of this thread if it hasn’t been done so already.

  10. #10
    CGN frequent flyer frumpy's Avatar
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    Quote Originally Posted by tiriaq View Post
    Actually, you thought wrong.
    How about dealing with any perceived problems yourself, without complaining to strangers on the 'net.
    I've dealt with the OP several times and he's a solid guy. If he is giving criticism it's probably justified. That's part of the beauty of a forum, it allows customers to voice their issues or give good feedback to dealers.

    He's not looking for a discount or free parts, just honest feedback.
    Last edited by frumpy; 11-12-2014 at 03:12 PM.

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