I have heard from many RO's they are not happy about what you are trying to do. I'm not going to name them as they are still working at Target.
You claim that RO's now watch 2 lanes. On weekends there is one RO watching each lane with sometimes another senior RO watching everyone from the back.
Your own words were that TSE has less lanes and does much more walk-ins and that Target needs to push more walk-ins through. It was stated they needed more RO's and you said that TSE has up to three lines shooting per RO.
You even said about maybe changing the stall walls to be glass so 1 RO can watch all lanes.
Last edited by Sharked; 12-20-2014 at 02:10 PM.
The forum will not tolerate accusation made in the public forum.
The poster "sharked", you need to retract calling people liars immediately, or we will hand you an infraction. This is not the first time you post accusation in the public.
Hi J.R.
mainly two rules/processes.
one is the full membership start time. the current rule lacks consideration to new members who only has restricted, especially when target is designed to be pistol range. As you can see from the various posts, the best scenario is to wait for two weeks for the ATT. in my case, an email glitch sets me back for more than a month. Money is one thing, but not the real big deal as it's 25, 50 we are talking here. However, from business perspective, it does not look good as not only I am not treated like a welcomed member, but also given the expensive ammo associated with range gun use, there would be a perception that target is trying to squeeze out more from members. Ideally, the membership should start when the ATT arrives as we all know the Ontario CFO is pretty reasonsable(I have been watching the processing time for a while), or at least starts when the member card and fob are ready which is more under your control than ATT if CFO time is still a concern. I think this is fair unless I missed something.
two is about the glitch. This exposes two issues as far as I can see. A. a single point of failure in your process. As claimed, there are 2000 members in the club, yet only one person handles all the requests with NO backup whatsoever. In the multiple attempts I talked to the store, all except the store manager know neither his work schedule nor the mean to contact him. Even for the store manager, he was hesitate to do anything until I told him that the issue is definitely not CFO. Yet still he could only contact that person to address the issue. This should and can be addressed without adding much cost. I do manage people with the same budget constraint like everyone else, but it's part of the business continuity plan to ensure every single function in your business to have a backup. B. Request tracking/following up. Based on the experience, one should have an expectation what's the turnaround and follow-up if nothing back in the reasonable time frame.This can be done either with a simple calendar alerts, or speadsheet which again, no cost, but process and training.
Last edited by luckey; 12-20-2014 at 02:03 PM.
CSSA Life Member
I have more of an idea of what I am talking about than you ever will. Your arrogance gets in the way of you accepting any criticism from anyone, even experienced members at your club and of course employees. Any employee who voices a concern is gone. You will not ever change my mind. Members who voice concerns are told "go somewhere else" as you have said numerous times on this forum. Your attitude is clear and it is that you don't give a crap what members say or any thoughts/concerns they have. You simply tell them to leave if they don't like it. After this display of arrogance on here I will NEVER spend another dime at any business you are involved in. I hope people read this and think twice about giving your businesses any money at all. Your clubs are not worth the premiums paid to be members. Target has some awesome employees now and has had many awesome employees in the past. It is your lack of concern for members and employees opinions, JR, that drives good employees and members from that club.
I take what I say 100% seriously and I 100% back up what I say. I am NOT putting my name on here so you can kick me out and ban me from the premises like you have done to the many employees you have disgracefully fired over the years. Forget that bud.
If you took these "lies" personally maybe you would listen to our concerns instead of arrogantly calling us liars and insisting there are no problems to be taken care of at Target.
Delete any thread that damages your rep eh. Talk about can't let the real opinion of target out there. What a joke.
Last edited by Punisher-One; 12-20-2014 at 02:10 PM.
Oh.....for posterity I have saved this page on my computer for when the thread is deleted. I can post it up once a day if you like? Or maybe you can leave it open and attempt to have a dialogue with us. Either way I leave the ball in your court.
I will say that a real business owner that cared for his members would attempt to have a dialogue with us and understand our concerns and offer positive solutions. They would not, like you have, call us liars, tell us we have no idea, and then tell us you are locking the thread because you don't like our opinions. I guess free speech applies anywhere but Target and The Shooting Edge eh? Disgusting.
If you sent me a PM I would gladly send you an email with everything I have observed that I am concerned about. I will even do it from my real email address if you like. If you care and if you are open to changing things. There are things I have seen there that I would never post in a public forum about a range. I support our sport too much to say some things in public.
Luckey,
Thanks for the follow-up.
I will look into the start date. Fortunately, once the new laws come into effect, there will be no need for a waiting period as the LTATT becomes part of the P.A.L. This will also help speed things up.
There most definitely is NOT 2000 members. There is less than 1000 members and this fluctuates monthly. Unfortunately, the GRANGE club controls the paperflow, so any issues with that needs to be brought up with them. It has nothing to do with budgets, it has to do with the Grange itself. We have asked to have a Grange representative (B.J.) available at specific scheduled times, but we cannot demand. Those changes have to be made by the Grange executive.
\"J.R."\
CEO
The Shooting Edge, Target Sports Canada, William Evans