Truth abou Target/Grange's 3-week Ontario CFO LATT processing time.

[TSE JR]

If you sent me a PM I would gladly send you an email with everything I have observed that I am concerned about. I will even do it from my real email address if you like. If you care and if you are open to changing things. There are things I have seen there that I would never post in a public forum about a range. I support our sport too much to say some things in public.

Seriously, I should send you a PM? You post lies and threaten me on a public forum and I am the bad guy?

EVERYTIME adn ANYTIME someone has ever brought me a legitimate complaint, I have addressed it. I have invested a ton of money to keep Target open and growing. But I am not going to be held hostage by a small number who want to impose their views and opinions.

My email is everywhere. If someone legitimately wants change, all they had to and have to do is call or contact me.

And yes, if in the end we have to disagree, you are free to take your business elsewhere. But to try to shame me publicly with bull and then take some imaginary highroad is not acceptable.

JR

[TSE JR]

So JR can call us liars and that is ok with CGN admin but you caution us? Come on my friend.

Obviously, you are not my friend, or you would have called or contacted me with your concern, not post third hand vile and purport as fact.

[cmsl333]

If we're talking about professionalism. The most bizarre situation I've witnessed was an unnamed female employee (mid-20's or early 30's) hand over a black rifle to what appeared to be her male friends to pose for photos. three or four, 20 year olds passing the rifle around posing for action photos. Professionalism of staff could be improved a bit. Another situation was when I needed batteries. I wanted a box of 12. Was told because of no small boxes left I would have to buy them individually. When I voiced concern that is completely ridiculous the small boxes were found!! Professionalism there lacks or did about a year ago when I last stepped foot in the doors.

[TSE JR]

If we're talking about professionalism. The most bizarre situation I've witnessed was an unnamed female employee (mid-20's or early 30's) hand over a black rifle to what appeared to be her male friends to pose for photos. three or four, 20 year olds passing the rifle around posing for action photos. Professionalism of staff could be improved a bit. Another situation was when I needed batteries. I wanted a box of 12. Was told because of no small boxes left I would have to buy them individually. When I voiced concern that is completely ridiculous the small boxes were found!! Professionalism there lacks or did about a year ago when I last stepped foot in the doors.

Bad on us on both issues... Trying to work through these though. When was this? We made some significant changes about 3 months ago having specific retail guys/girls, which should help out on the level of knowledge and customer service.

Thanks for giving me specific examples. We can use these for training purposes.

We had a similar event happen at the last sale when one of the guys wouldn't sell someone a 10 pack of magazines because they weren't taped together already (rolling eyes here)... Sometimes a little training and common sense can go a long way.

I have cut and pasted these to the GM so we can discuss with the staff.

[Sharked]

I can't post what I had seen going on there, if I did I am sure the CFO would have serious concerns.

[luckey]

Thanks J.R. I see. will send a note to the president email for this. it's a little bit confusing between the two organizations in terms of which one handles what. it's ok.
As for the member number 2000, that would be another funny story because this is what I have been getting from EVERYONE in target since my very first PAL class. At least the guys/gals in store are very consistent. Lol...

Luckey,

Thanks for the follow-up.


I will look into the start date. Fortunately, once the new laws come into effect, there will be no need for a waiting period as the LTATT becomes part of the P.A.L. This will also help speed things up.

There most definitely is NOT 2000 members. There is less than 1000 members and this fluctuates monthly. Unfortunately, the GRANGE club controls the paperflow, so any issues with that needs to be brought up with them. It has nothing to do with budgets, it has to do with the Grange itself. We have asked to have a Grange representative (B.J.) available at specific scheduled times, but we cannot demand. Those changes have to be made by the Grange executive.

[Punisher-One]

Seriously, I should send you a PM? You post lies and threaten me on a public forum and I am the bad guy?

EVERYTIME adn ANYTIME someone has ever brought me a legitimate complaint, I have addressed it. I have invested a ton of money to keep Target open and growing. But I am not going to be held hostage by a small number who want to impose their views and opinions.

My email is everywhere. If someone legitimately wants change, all they had to and have to do is call or contact me.

And yes, if in the end we have to disagree, you are free to take your business elsewhere. But to try to shame me publicly with bull and then take some imaginary highroad is not acceptable.

JR

I am going to leave the lying thing for the PM I replied to you. Thank you for the PM I honestly did not expect that and I appreciate that. I will double-state here that I have not lied. Everything I said here is the truth as I have had it told to me by friends of mine, personal friends not FB or internet friends, that have worked or still work at Target.

I did not threaten you. I simply said I will save the page and can post it again later. I do not agree with deleting threads because you feel like it. That is not fair.

I post my opinions here so others can make an informed decision. I believe the value for money spent at Target for a membership to be excessive. Most of this is due to concerns I have expressed to you now in PMs. These concerns are mostly related to the walk-in program and it's administration and how it is enforced and run by staff. If I can not take my guests (guests of a paying member) onto the range for a booth because of walk-ins I shouldn't be paying $600/year. For $600/year I should be able to have a booth for myself and my PAL/LTATT holding guest all to myself. If walk-ins want booth priority they should pay the $600 to join like everyone else. This should be explained explicitly to staff members. Walk-ins should come second to paying members. There is a reason we pay to be members.

I have said positives. The staff, for the most part, is knowledgeable and friendly. There are a few guys there who have gone above and beyond to help me out. I express my thanks and gratitude to them in person but I will do so again on here. There are a few that have been nothing but a pylon that is paid to say "no" and "too many walk ins" to members.
The store is actually very good. Like I said your prices on 5.11 can't be beat and the only place I have found better 5.11 prices are in the US. Your Fenix lights are priced far lower than some competition and even match some US pricing on certain models.

The range upgrades have been talked about for YEARS. I have been a member since 2011 and I have been hearing about "upgraded backstops" and "upgraded ventilation" since that time. I have not seen that happen yet. If and when it does happen I will be happy.

[Sunman]

The forum will not tolerate accusation made in the public forum.

The poster "sharked", you need to retract calling people liars immediately, or we will hand you an infraction. This is not the first time you post accusation in the public.

Respectfully, if you call someone a liar, and can prove they are a LIAR, what is the infraction? If people lie, shouldn't members be able to let others know about that person/business character? I am asking the question, in general, not validating anyone's claim that someone is a liar. Again, this is NOT agreeing, or saying anyone is a liar.

[chinamon]

so... i just got back from my orientation and i had a pleasant experience. my clsc instructors (joel and michael, i believe) were awesome. they answered all our questions and were very professional. i decided to pick up a couple mags for my AR and the sales guy/RO that helped me was very helpful as well. he even showed me how to convert my AR from commercial to milspec. looking foward to becoming a full member.

[TSE JR]

Respectfully, if you call someone a liar, and can prove they are a LIAR, what is the infraction? If people lie, shouldn't members be able to let others know about that person/business character? I am asking the question, in general, not validating anyone's claim that someone is a liar. Again, this is NOT agreeing, or saying anyone is a liar.

Sunman, that IS the point.

A couple of members are posting here about things they "heard" or were "told" that are either complete bull####, lies, fabrications or simply half-truths. While the poster may not feel they are lieing, they are perpetuating a lie. Which is what I am complaining about. There is no back up, no proof. Just the word of an anonymous ex-employee.

As anyone who either has teenagers or works with young adults will confirm; many workers now refuse to take responsibility or acknowledge that they may no be (gasp) perfect and when they get called to the mat or fired, it somehow magically has nothing to do with them.

That being said. I think the current team works really well together.

If someone sees an infraction suitable for CFO action, by all means call them. We deal with them weekly and would rather have a matter investigated while we still have full video footage.

Our extensive video also allows us to regularly review complaints and issues. Often this allows things to be rectified quickly amd with little room for interpretation.

I don't like airing dirty laundry publicly as well, but there is ALWAYS a full story behind every person fired. Most people who leave Target do so as adults, but if they didn't, I suggest you ask yourself "why"?

I have never walked away from criticism and when we deserve it, bring it on. We cannot improve if we do not know. Especially when I am 2000 miles away.

Also, yes, the renos have been talked about for a couple of years now. But I had to get Target turning a profit, even a small one before I could justify the investment.

People seem to forget the background and history of me getting involved with Target. I had to remortgage my home to invest into Target to keep it open. I still have not been able to draw even this money out.

If someone thinks they can do better, buy Target from me and have your say on how things work... Please.

Otherwise, send me a note, email or phone call and I will try to address Target Issues. Remember the Grange is seperate and I have little influence.

JR