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Thread: April 6 2015 Update on AT15 mags important notice

  1. #31
    CGN frequent flyer NoTarget's Avatar
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    I dropped off my 6 mags today and was issued a refund. I was hoping they had some magazines on hand that were in-spec so that I could exchange them instead but this was not the case.

    Thanks for your efforts ATRS. Do you have any ETA on when you'll be able to get in-spec magazines on your shelf?

  2. #32
    CGN Regular dusticles's Avatar
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    Always great service from these boys!

    Couple questions Rick: when are you accepting new orders? And when would Tan be available?!
    Fortis et Liber!

  3. #33
    Business Member Rep. ATRS Shaun's Avatar
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    Quote Originally Posted by NoTarget View Post
    I dropped off my 6 mags today and was issued a refund. I was hoping they had some magazines on hand that were in-spec so that I could exchange them instead but this was not the case.

    Thanks for your efforts ATRS. Do you have any ETA on when you'll be able to get in-spec magazines on your shelf?
    We've been told 6-8 weeks. Thank you for your patience

    Quote Originally Posted by dusticles View Post
    Always great service from these boys!

    Couple questions Rick: when are you accepting new orders? And when would Tan be available?!
    Other colors are still being worked on and do not have an ETA, in terms of placing an order for the black ones that should be ready in 6-8 weeks, we can take your order over the phone Mon-Fri 10-6.

  4. #34
    CGN Regular doo925's Avatar
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    Dropped off my out-of-spec mags today. Talked to Rick ( I think) about the problems he's had with the development of the AT 15 mags. Real nice guy to talk with and seemed to be interested in what my wife and I had to say. She ended up buying a new dual rifle bag for her PCC. Great customer service.

  5. #35
    CGN Regular
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    any updates?

  6. #36
    Business Member alberta tactical rifle's Avatar
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    Quote Originally Posted by duuder View Post
    any updates?
    We are very "hopeful" of first week of April, in time for the Calgary Gun Show which is April 3 and 4
    Alberta Tactical Rifle Supply

    Canada's Premier Precision Rifle Manufacturer

    Please email all inquiries to info@albertatacticalrifle.com NOT through PMs


    The Province of Alberta has been suffering for the last 30 plus years with an EAST infection

    http://www.albertatacticalrifle.com/
    Long Distance is BETTER than being there

  7. #37
    Member Nephilim70's Avatar
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    Awesome. Thanx for the update. Can't wait...

  8. #38
    Business Member alberta tactical rifle's Avatar
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    I signed off on the mold modifications yesterday. The replacement mags should start to roll in next week.
    As soon as we have them we will start to ship them to those who returned the out of spec mags.

    I want to apologize to all that this effected, we did not see this coming. I would also like to thank all of those who opted to stay with us and had the faith to allow us to replace the mags that were not right.
    Alberta Tactical Rifle Supply

    Canada's Premier Precision Rifle Manufacturer

    Please email all inquiries to info@albertatacticalrifle.com NOT through PMs


    The Province of Alberta has been suffering for the last 30 plus years with an EAST infection

    http://www.albertatacticalrifle.com/
    Long Distance is BETTER than being there

  9. #39
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    Quote Originally Posted by alberta tactical rifle View Post
    If they move a fair bit more than P mags do, they are out of spec.
    Scan and email your invoice to the shop and we can proceed with how to solve this for you.
    Hey, I just checked the 4 of mine that I got about a month ago, but they do move a fair bit. I don't have an invoice, didn't keep it, and I ordered over the phone with no email confirmation. But it was charged to my CC, what should I do?

  10. #40
    Business Member Rep. ATRS Shaun's Avatar
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    Quote Originally Posted by mtlcruisin View Post
    Hey, I just checked the 4 of mine that I got about a month ago, but they do move a fair bit. I don't have an invoice, didn't keep it, and I ordered over the phone with no email confirmation. But it was charged to my CC, what should I do?
    If you give us a call at (403) 277-7786, we'll get you sorted out.

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