Originally Posted by
SilverBaller
I used to love going to Epps, I can understand now why people are reconsidering going there as well. My most recent visit I was looking to buy a .357 but wanted a good deal. I had asked them what they had in stock and I was given a condescending answer like I was supposed to already know. I asked to look at a Smith 686 and when he brought it out it looked new but the cylinder was stiff and had hairline scuffs. I asked to look at another of the same model and I got a tired sigh from the sales rep. He said they were ALL like that because they were new but he brought it out anyway. I guess he was right, they were the same. Not wanting to spend a lot on a gun I didn't want to break in, I asked to look at his used Rugers and then he looked at me and asked if I was going to actually buy anything?? (Which I did, I dont drive 1.5 hours for nothing.)
But their sales rep made me feel like I wasn't welcome there unless I knew exactly what I was looking for. I get that they're busy, but that doesn't excuse them from being rude to their patrons because they're asked to simply do their job and answer questions. It wasn't an isolated incident either.
Now I buy and sell on the EE with people who actually like to talk. No more 1.5 hour drives for me, thanks.