I have never had a bad experience with canpar and I have had at least 6 packages delivered by them. That being said they will only attempt 2 deliveries to your address before sending it back to the shipper so make sure someone is there to sign, or like crackerbarrel said print off the authorisation sheet and sign it with detailed instructions on where to leave their package. And their online package tracking is the worst I have used, always late to get updated if it gets updated at all