What is going on with my missing part?

[JohnnyP636]

On 17-Mar-2015 2:36:18 PDT I placed an online order for a Gear flashlight mount, about a week later I get a package in the mail. It contains a box, mounting bolts, loctight, a manual, and NO MOUNT! There is an empty zip lock baggy that I assume the mount should have been in.


So I Email you a picture and explanation right away, and I got a response from a Darren Cole
" Hi John.

I'm very sorry about that!!! We'll get one shipped out ASAP for you!"

I have still not received anything, not a shipping notice or the item. And I have sent 2 more Emails asking what the deal is with no response

Right now I wan out $98.31 for an empty box with some bolts and loctite in it

Please contact me and let me know what the deal is, if you don't have the mount I would consider store credit or a refund. I hate to have to bring this into a public forum, but I am getting no response through Email and I work nights so I cant call in, when you open Im sleeping...

[Corps]

...

[Farmboy]

Totally my fault. I sent you the email and didn't follow up with looking after it.

I forwarded the email to my shipper who will look after it Tuesday morning.

[JohnnyP636]

Totally my fault. I sent you the email and didn't follow up with looking after it.

I forwarded the email to my shipper who will look after it Tuesday morning.

Not a problem someone contacted me through Email and got it shipped out to me, and I received it yesterday

Now Im just waiting on you guys to get more Knights Armament parts in stock so I can place my next order.

Thanks again!

[Farmboy]

Good to hear!

Lots more Knights on the way.