So I placed an order on May 26, filling in my credit card and shipping info. I received an email as follows:
Then I never heard anything until today when I got this email.
Okay, so (a) I certainly did not request the order to be cancelled, (b) I paid at the time I made the order (gave you all my credit card info and shipping and billing addresses), and never heard anything from you that the payment did not go through or that I needed to pay again or that I made a mistake entering my info (I didn't receive any emails in between), and (c) you don't need my PAL to send me two magazines.
So what's the deal?
Why are you telling us? Canam is an excellent company. Pick up the phone; they'll make it right. Airing your dirty laundry for the world to see makes you look like an idiot.
I'm sure you could easily have found out what the deal was with a simple phone call or email. Probably could have figured out what the deal was quicker with a phone call then it took you to start this thread.