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Thread: Amazing Customer Service!

  1. #1
    CGN Regular Marcelm's Avatar
    Join Date
    Nov 2012
    Location
    Toronto
    Posts
    446

    Amazing Customer Service!

    Just found out I need some small parts for my new Remington 597. Was resigned to ordering from a US website and waiting ages for them to arrive (not to mention getting gouged on shipping).
    As a last resort I emailed you and was directed to your online website by a very helpful CSR, Thomas. 15 minutes later I've got all the parts I need ordered, billed in Canadian dollars and very reasonable shipping.

    Great work by your customer service and IT teams to provide this to Canadians!!
    Member OFAH, CSSA

  2. #2
    CGN Ultra frequent flyer
    Join Date
    Feb 2008
    Location
    Georgetown Ontario
    Posts
    3,260
    Yes their customer service seems to go above and beyond.

  3. #3
    CGN Regular
    Join Date
    May 2015
    Location
    Quebec
    Posts
    130
    Very good service, it was quick and simple.

  4. #4
    Newbie
    Join Date
    May 2015
    Location
    New brunswick
    Posts
    3
    I would also like to add that these folks are pretty awesome to deal with! was impressed with the assistance they provided for a new Remington purchase ��

  5. #5
    Member Gaugeman's Avatar
    Join Date
    Mar 2004
    Posts
    39
    Which company is this, as I am also looking for a Cooey Model 39 bolt?

  6. #6
    CGN frequent flyer baldabe's Avatar
    Join Date
    Jul 2009
    Location
    Whitby, ON
    Posts
    1,280
    Quote Originally Posted by Gaugeman View Post
    Which company is this, as I am also looking for a Cooey Model 39 bolt?
    In the Gravel Agency forum, hint hint!!

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