No problem John, personally I think your new site looks great, technical problem can be fixedNew web site – The rest of the story!
Nine pages and nearly 6, 000 views, thank you all for your comments and advice. Believe me, it pains me the most, that the current site falls far short of our expectations as the total cost of our Point Of Sale upgrade and new web site runs well into six figures. The original “go live” date was Feb/March. We have continued delays and extra costs.
With our new Point of Sale Program my sales staff, through no fault of their own take longer to process sales due to what I personally feel is an overly complicated system. Our shipping staff are also less efficient. This is despite all the promises we were given by the suppliers of these new programs.
Why a new web site? I also liked the old site, but it was no longer compatible with our new POS system, something I was not even aware of initially.
Speed of web site is, I agree, is ridiculously slow, an oversight? It certainly shouldn’t be, we are giving this first priority and this will be fixed ASAP.
Product pricing errors on the web site. This was a programming error (which should not have happened) from the web site developer, we have taken steps to correct that.
There are a lot of other little details on the web site that we will correct, this is an ongoing work in process project..
I would like to thank Ryan, our own in house “I T” man who has worked incredibly long hours over the last six months on this project, the stress and frustration that he has had to endure was far more than any employee should be expected to suffer. He has been ably assisted by Tyson.
I must ask you all to be patient a little longer as we get this “monster” tamed.
The good news is that our e-mail system is unaffected so if any customer has a problem please send us an e-mail.
Thank you all for your understanding.