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Thread: Great customer service experience!

  1. #1
    Member keclarke's Avatar
    Join Date
    Oct 2009
    Posts
    51

    Thumbs up Great customer service experience!

    Just ordered a Tanfoglio Stock 3 .45 from Freedom. Cannot wait to get it!!

    I've never dealt with them before, however the end to end experience was absolutely terrific. Devon answered all my questions and was really knowledgeable about their products. Was so happy to deal with them that my "inquiry" about availability of the Stock 3 quickly turned into me pulling out my Visa.

    Thanks so much guys! Ill recommend you to everyone I know.

    K.
    Too many to count, all about GLOCK and Savage Long Range. Questions?

  2. #2
    BANNED ss1980's Avatar
    Join Date
    Nov 2011
    Location
    Whitby, ON
    Posts
    934
    I've got another case of great customer service experience from Freedom Ventures.
    I lost a spring for my adjustable sight on my Tanfoglio. Needless to say, when this happens, you go to an authorized dealer, which happens to be Freedom Ventures in Canada.
    The bottom line is -- they sent this small item to me for free and a few days later, I get it in the mail.

    Thanks to Sean for his timely response and action!

  3. #3
    CGN Regular
    Join Date
    May 2015
    Location
    Nova Scotia
    Posts
    135
    I want to acknowledge my own very positive experience dealing with Devon and Sean. They promptly answered any and all questions and when I entered my order the product was shipped the same day. I actually had it in my mailbox the next business day. Excellent service!

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