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Thread: Outstanding Customer Service

  1. #1
    CGN Regular
    Join Date
    Apr 2005
    Posts
    805

    Outstanding Customer Service

    Just received my AR500 plates from S&J as promised. Unfortunately one item was missing from the order. I figured I would email and let them know, but did not expect a response on a Friday night.

    Lo and behold, they contacted me within hours and will sort it out.

    Now that is customer service!

    S&J now has a loyal customer for life!!

    Thank you S&J.

  2. #2
    CGN Regular freddie.v's Avatar
    Join Date
    Nov 2014
    Location
    Toronto
    Posts
    275
    Yup, same for me. Had an issue with one missing item, Simon got back to me right away and will fix the issue. On top of the great service, their products are fantastic quality and often go on sale. Can't complain about good products at low prices.
    _____________________________________________

    "I believe there is no absolute limit to perfection, therefore I am never fully satisfied, especially with myself." (Gen. F.F. Worthington)

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