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Thread: Can't login to the website / Password change required but won't accept it

  1. #1
    CGN Regular
    Join Date
    Aug 2012
    Location
    Lower Mainland, BC
    Posts
    258

    Can't login to the website / Password change required but won't accept it

    Site problem, I try to login and tells me "you must change your password"

    I pick a new password and submit on the format and it errors out with "Invalid.Loginname.Password"

    If I submit the same password as the old one, it says the new password needs to be different than the old one, so that comparison is working, but it won't write any new password I pick (I tried a number of times all with different password selections of various strengths)

    So I can't login to order anything...

    What's going on?

  2. #2
    Wolverine -CGN Sponsor RyanS's Avatar
    Join Date
    Jan 2006
    Location
    Manitoba
    Posts
    3
    Hi PrecisionLongshot,
    I will have to take a look at your account to see what is going on here. Can you email me at ryan@wolverinesupplies.com with the email address you used to create your account. I will look into it and get it sorted out ASAP.
    Cheers
    Ryan

  3. #3
    CGN Regular
    Join Date
    Aug 2012
    Location
    Lower Mainland, BC
    Posts
    258
    Thanks Ryan, you've got it sorted out for me now :D

    Now to spend some money...

  4. #4
    CGN Ultra frequent flyer andrew3081's Avatar
    Join Date
    Apr 2012
    Location
    Vancouver, BC
    Posts
    4,032
    I had the same issue before, but it seems to be fixed now..
    What?

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