Hello,
After many e-mails and the frustration involved in trying to phone your number.
I tried on Nov 20 for approx 1 hour to contact Canada Ammo.
I finally talked to a gentleman and gave him my order number.
He said the order was cancelled due to non payment.
I had used a EMT transfer.
I explained to him that I order 2 crates of ammo on Nov 9.
He then transfered me to the office girls and I was promptly disconnected.
I again treid to phone back and after numerous attempts I talked to him again.
I told him I was disconnected so he then went to see If the girls were still in the office, They went home.
He told me he would leave a message with the girls and they would phone me monday (Nov 23).
No calls monday or tuesday.
So hence this post.
I explained to him about the orders I made.
I told him I made 2 orders on the same day.
The following day I received 2 e-mails from my bank indicating the funds were successfully accepted.
I did receive an invoice #63830 saying that one crate was paid for and shipped.
I had assumed that both crates would be shipped together since they were both ordered the same day.
I received a order number #3995810 and #3995817.
#3995810 was shipped and received.
#3995817 was not received.
I checked my bank account and it shows 2 transfers to Canada Ammo.
I also checked for any deposits back into my account and there are none.
So this is the reason for the long winded e-mail as I hope the info maybe helpful.
I can send you e-mails from my bank about the acceptance of both EMT transfers for both orders.
If somehow the funds for one order were deposited back into my account without my knowledge then I apologize.
But I cannot see any such transactions.
So I leave this in your hands to somehow clarify what went wrong.
Thanks.
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Originally Posted by william1
