From another post with a similar discussion, my response to a similar comment.
"Let's see... customer lent the scope, brand new in the box, to me to view. Gave it back with my thoughts and he viewed and was disappointed... not sure if he shared it with any of his friends.
Scope was returned to dealer who likely also inspected it. At least, I would if someone just returned a $3400 scope... not sure how many viewed it at the store but a credit was promptly offered.
Customer used that to buy a NF... Scope was installed on his project rifle and he has reported being happy with the entire set up.
So, it seems more then just my eyes saw the issue. But maybe all of us have eyeball issues too????
No idea what became of that scope. Likely it was returned to Vortex for fixing/exchange.
YMMV.
Jerry"
I think scott_r has trust issues ;-)