I have a VZ58 in 7.62 and I love the rifle. It's a great shooter and has replaced my tricked out SKS that I built for tac rifle competitions, but never got to use it in one.
A few months ago I was shooting at my range and my gun jammed. When I cleaned it at home I noticed that a piece of the bolt broke off, the one that strips the ammo from the mag.
No problem. Sometimes this happens. That's why there is warranty. I then had the misfortune of dealing with north sylvia and asked them to send me a replacement bolt but was told that my warranty will be void if I replace the bolt myself, even if they send me one, how lovely. So I would have to send the gun in to them. Of course I am not going to pay shipping on a warrantied item, so I had to wrestle them for weeks to cover shipping, and that's when it got really bad.
I got a fake account number form George for their Purolator shipping, so I checked it out first. If I shipped it without checking it would have been confiscated and handed over to the police. And better yet, when I asked about it he (George) confirmed that this would be the case and that they in fact do not use Purolator for shipping. What the hell? Then I got another email form Domenic supposedly offering me a refund for my rifle but, of course, I had to ship it first............so they can keep both. Not only is this a terrible way to get rid of customers and warranty jobs, it's borderline illegal.
Long story short, north sylvia would rather screw over customers than cover shipping on a defective item. If you are dealing with them beware of this and consider walking away because you might just end up dealing with the police instead.
And I am by far not the first (or last) person they tried to screw over like this.
Thanks for reading.
* title edited by admin