When someone from Epps wants to respond, he can reopen the thread.
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When someone from Epps wants to respond, he can reopen the thread.
...
Thanks Tiriaq.
Before we all go nuclear on this issue with What Ifs and Shoulda'-Coulda's, here are the facts:
The OP's uncle purchased a Luger pistol that was a Prohibited firearm. As this customer does not have Prohibited status on his license, he requested that the pistol be rebarreled to Restricted classification, then transferred to him once the re-registration had been completed.
We did rebarrel this firearm within a few weeks of the original purchase -- the average timeframe for this type of project. Once that work order was complete, we did submit the required paperwork to have the gun reclassified as a Restricted firearm, rather than a Prohibited firearm.
Now here is where the story gets interesting . . . .
Normally this process can take 2-4 months, depending upon how quickly the Canada Firearms Centre and the Registry process the request to have that reclassification completed. Unfortunately, in this particular instance, that process went off the rails somewhere at the government end of the line.
To be clear, once we submit the required paperwork for reclassification of any firearm, the process is then 100% out of our hands. We, like the customer awaiting their new firearm, must wait for the CFC/Registry to issue an approval of the reclassification of the requested firearm before we can release that firearm to the customer.
In this case, the CFC themselves have dragged out this process, claiming they have no confirmation that the previous owner of this particular firearm is confirmed as deceased. This means that the estate under which the firearm was being sold through our store as a consignment has not been contacted, or has not offered their approval to release this firearm for transfer to the new owner.
Again, this process is not something that we control, nor is it something to which we have any say or influence.
Our manager has contacted the OP on this thread and explained this situation to him. There have been several exchanges and communications between the customer and our manager, and an equal number of communications between our manager and the CFC to have this process completed. Unfortunately, as of this date the issue remains stalled at the government level.
We are continuing to pursue this matter on our customer's behalf, and will certainly release the firearm to him as soon as the Registry has completed the process of registration of this firearm to the customer's ownership.
Thank you for your input on this matter.
Last edited by epps; 08-29-2016 at 05:07 PM.
Due to the current health situation, our store is closed to walk-in traffic. We are allowing pick-ups of pre-paid orders from our front door from 10.00 AM until 4.00 PM from Tuesdays through Sundays only.
Customers are advised to call ahead before attending our store to make certain their orders are ready for pick up.
Please ring the doorbell located there to summon our staff to assist you when you do arrive at our store.
"crickets" ahhhhhh
Originally Posted by epps
THIS... is much more in line with what I expected. I was surprised... no, make that disappointed, to see how many people were willing to believe that this established vendor was actually committing fraud and ripping off this customer, and were suggesting the police be called! Especially taking into account the posting history (grand total of 4, 2 of which were the same thing) and the relatively bizarre story, ('bizarre' as in difficult to understand both due to the strange claims made and the language barrier). Good for those who either stood by the vendor, or just stood by good ole' common sense and thank you to Epps for the prompt and clear explanation of what really is going on here.
BLt
"The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri
"This whole war could have been avoided. Cunnilingus and psychiatry brought us to this." - Tony Soprano
We chose to speak with the customer who is actually affected by this situation before appeasing the masses.
If gun owners in this country were truly a threat, do you really think our politicians would have lasted this long??
That makes two of us, Lieutenant. But any time there's blood in the water, the sharks will start circling. Good thing there are still a few honest sailors out there willing to man the lifeboats, if required.
Cheers!
If gun owners in this country were truly a threat, do you really think our politicians would have lasted this long??
Well done Epps. When a company like yours deals with every province in Canada, it's inevitable that the occasional 'hiccup' will occur and as you say, this gives all the 'naysayers' an opportunity to offer their ill considered opinions to all who read the forum. All part of life in the Internet age I suppose.!!!
better to refund the customer in this case..
just saying..
Why?
"The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri
"This whole war could have been avoided. Cunnilingus and psychiatry brought us to this." - Tony Soprano
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