Contacting Marstar

[AlexV]

Hello!

I emailed Marstar a couple of time now (and in the past) and never got any answer from them...

Anyone here from Marstar than can answer product availability questions? PM me please.

Thanks!

[lister]

Phone them. They get a lot of email.

[johnone]

If we get you e mail we do reply....
we may use my e mail for even faster service john@marstar.ca
John

[AlexV]

Yeah I have no doubt they get a lot of emails, and probably even more spams...

Thanks John for the address... Email coming out!

[Ffynn]

Yeah... The regular service e-mail seems really backed up. I've e-mailed a few times for a few different reasons and it usually takes near two weeks for a reply. If you want faster service a phone call is probably your best bet.

[johnone]

E MAIL;
We have repeated this many times....
IF we get your e mail we reply within 24-48 hours....
If the traffic is blocked by a server that does not beleive in our sport then there is little we can do about it....

On the other hand if we get a request for some obscure one of a kind part that we know have "someplace" in the warehouse, that reply may take a few days....

Rule of thumb, if you do not hear back within a couple of days repeat your message.

We do aveage over 800 e mail a day....
John

[AlexV]

Did you get my email last week (send a couple of mins after posting here)...

Thanks!

[johnone]

ALEXV;
Unfortunately I can't look up Alex V,
As I said If we get it, we reply....
If you are having problems give me a call toll free at 1-888-744-0066
John

[AlexV]

Sent you a PM instead...

[#1bcshooter]

Sent you a PM instead...

Good luck with that .

Two weeks & still waiting from a e-mail they originally responded to .