On Oct 15 (last Thursday) I phoned the Shooting Edge to inquire about a new Sako TRG 22. Initially dealt with very polite counter staff who were helpful but they recognised that they didn't know quite enough about the product and took down my name and number with a promise that someone else would call me. Within half-an-hour I received a call from a more experienced fellow who answered all the questions, undertook to install a Near base and processed my order. On Friday I had a .pdf emailed to me re: the shipping information and yesterday (Monday) I picked up the package from my local postal outlet here in Vancouver. Absoultely first rate service, very fast shipping and a great product. These folks have set a standard that is truly excellent.