Originally Posted by
notbsd
John,
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Just to give you a bit of an idea of what's involved, generally I'd start by trying to understand my customer's business process first (ie, what kind of record keeping is necessary? How is the process of a sale is handled? Is the process the same for all items, or are some items need to be handled differently from others? (In your case, yes, since firearms are handled through CFC, and have different classifications, and CFC can abort the transaction, ammo requires PAL, and other items are just sold without any additional paperwork, so at least half a dozen different business processes) What areas need to be improved? Is updating the website necessary? Does an e-mail need to go out at every step of the transaction? (In your case probably yes to both).
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Frankly, I am sure that there are people closer to Vankleek Hill then me that have the proper skill set, that you can tap for expertise, as long as you have a will to do so. People with whom you'd be able to have a NDA/non-compete, for instance.