Dear John,
I will always cherish our many years of customer/vendor relationship; however, I now feel that it is time to part ways. While we have always been sufficiently open that I don’t get jealous when you service other customers and I’ve felt comfortable chatting with other suppliers, Marstar has always been at the top of my list. Of late though, you have not been responsive to my needs.
I ordered a Sport B back on July 21st and received confirmation of said order. This order has subsequently been lost, re-ordered, confirmed and lost yet again. My last attempt to re-order has thus far been ignored.
Additionally, I ordered one of the vault items in September and it was not at all what it was supposed to be so you told me to return it. A few days later, October 15th, I provided you with the reference number given to me by the CFC for you to call about in order to complete the transfer back. As of this morning, this has not yet been taken care of.
I’ve always given you space by waiting months to follow up on ordered items but now I’ve just simply lost confidence in us and feel the need for some time apart. Please cancel any and all orders that you currently have on the books for me, including the pair of M14b’s on pre-order (everyone behind #280 should be happy about that!) Perhaps we will pick up where we left off one day; however, I hope that we can at least remain friendly in the interim.
robin2y