Hi,
New client here... and I want to thank your staff for not under promising and instead over delivering.
Late last week I decided to purchase a Chinese SKS from your firm to join another SKS that was an early Christmas present.
I phoned your establishment and the phone was picked up promptly, routed to sales and again picked up promptly. After a bit of chit chat, the deal was done. Now the tough part... any chance it'll be under my Christmas tree? I got an honest reply: we're busy, no promises, but we'll try.
By Monday, I had not seen any email notification from Canada Post, so I placed a quick call to see when it will ship, being anxious to get my toy. Again, "we'll try to get it shipped this afternoon or tomorrow morning, it's the best we can do."
My expectation was, "ya sure", and I was most pleasantly surprised when the mailman knocked on my door today.
In closing, thank you. Thanks for not making an empty promise and not committing to something that may be unrealistic. I see that as good service and smart service.
Regards,
John.
ps. The Chinese SKS is one ugly gun compared to my 56 Tula Refurb, but it's nice getting my hands on a piece of history.