I just made a recent purchase form Marstar and must say I am quite happy. As some of you may recall I have no hesitation on calling John out, especially when he is being a prick:D, but have always said, that John and Marstar will always deliver as promised and then some.
When placing my order, it took all of 5 minutes over the phone. Was told that it would ship in 10-15 business days (or possibly arrive in 10-15 days, forget which was said). At the time I thought, wow, that is kind of long, but hey they must be busy, so I'm ok with that. Low and behold it was here within 6-7 days on my doorstep! Under promise and over deliver. I like that concept!
Packaging was above and beyond what was required, so the item obviously arrived without a blemish.
We all ##### and complain because its easy, but let's not forget to give kudos when they are due!