That's the way I read your post....I think John was already in defensive/attack mode and assume you were piling on when in fact you were defending Marstar. I guess you are collateral damage or perhaps a victim of friendly fire.
Well you can't satisfy everyone that's for sure! Polite critisicm or feedback is not the same as hating tough in my opinion....What I don't get is all the over the top ego stokers who always chime in when John gets grumpy with his customers.
For the record I like dealing with Marstar ( by phone) and I've never had an issue with them and have bought several guns and accessories. I even enjoy John's old school crustiness.... but I don't feel the need to stroke his ego in order to do business with his company.