Originally Posted by
Drewtini
Recap: My application for PAL/RPAL was received at Miramichi on August 1. I had my interview February 4 and I'm approved as of today - what can I say, they were waiting to wish me a happy Chinese New Year! 202 days from start to finish.
On a more serious note, I did find that using humour in my calls (hey, just calling to see if you have an early Christmas present for me?) got me much further than the days I called in sounding a bit exasperated. Aside from one individual who really didn't want to hear my voice, every person that I dealt with was friendly and polite and seemed to help as they could. 3 times agents did offer (the one time I asked for this, I was told no) to send my case officer a note regarding my app, and the final time this happened I received the call within an hour of that note being posted. They're all people doing a job, and I expect a largely thankless one at that given the backlog.
Good luck all, remember to keep it human.