The way applications keep getting processed only when people call in is usually a sign of habitual short staffing. I've seen this several times across completely different industries. So short staffed that you only deal with the people who call and ask or who yell the loudest. Now the CFO delays are another story. No idea on that one.
So far my timeline pales in comparison to others.
1) Wednesday, October 29, 2014 @ 17:30 (CST) - Mailed papers via Canada Post XpressPost from Regina, Saskatchewan.
2) Papers delivered/signed for in Miramichi on Monday, November 3, 2014 @ 14:18 (EST)
3) Called November 21, 2014. CSR stated they are 4 weeks behind processing mail.
- Yet to show up online.