How to Contact Marstar
Marstar's Office Hours
8:00 am to 4:00 pm (08:00 to 16:00) Eastern Standard Time
Marstar Canada is open weekly from Monday to Friday. We are always closed on Saturday, Sunday, and on Canadian holidays.
Monday to Friday: from 08:00 to 12:00 Eastern Standard Time (excluding holidays).
Monday to Friday: closed for lunch from 12:00 to 13:00 Eastern Standard Time.
Please note our sales and service representatives do not answer the phone during lunch.
Monday to Friday: Our afternoon hours 13:00 to 16:00 Eastern Standard Time (excluding holidays).
Contacting Marstar by Email
orders@marstar.ca To place a new order with MARSTAR .
sales@marstar.ca For product-related information on firearms, parts, accessories, militaria and anything else we sell or buy.
tracking@marstar.ca To inquire about the status of an existing order and whether or not it has been shipped.
service@marstar.ca Customer service and information on firearms parts, accessories, ammunition, and more.
billing@marstar.ca Billing-related questions and invoicing.
web@marstar.ca To report bad/broken links or for other technical matters (but no product-related questions, please)
Contacting Marstar by Phone
Important: our sales and service representatives can only answer the phone during office hours.
Toll-Free: 888-744-0066 (for calls from within Canada and the United States)
Local: 613-678-3173 (for calls from outside Canada and the United States)
Fax: 613-678-2359 (fax messages may be sent at any time of day)