This was my first time dealing with Fishing World, and the service was great. Not only did Mike answer my 3-5 emails a day over the past 3 days he was more then happy to send pictures and answer every question big and small, and in quick fashion. All of which for an "entry level" crossbow. It's nice to come a cross a shop that looks at small sales as equal to big sales. I am excited to make the big trip to come pick up my new/first crossbow later this week. Thank again for all the help, and anyone looking for great service big or small, This is the place! Will post pictures of the new Excaliber Axiom by the end of the weekend.