Marstar sucks!!!

[sierra6point5]

After caribico's "4th try… and FxxK U!!!!" email? I'd have fired him on the spot (it's OK to fire customers when they're clearly going to be money-losers or otherwise not worth having - it clears the deck for the other customers).

I meant right off the bat...it didn't need to get further than the first email, even if it was a silly question.

[Canadiantrap]

John, Marstar is just fine. Customer service is great. Your products are great. Please bring in some surplus 7.62x51 for my m-14. thank you.

[johnone]

SIERRA6point5;
"Would it have been that hard just to tell him that? "

When someone sends me a note which opens with FxxK U I am not inclined to be very understanding and charitable....
John

[.30/06 FTW]

Things I learned from this thread:
Generation Y sucks
marstar sucks
marstar doesn't suck
I have no idea what generation I am
marstar john doesn't like stupid questions

Still better than what's on TV!

SIERRA6point5;
"Would it have been that hard just to tell him that? "

When someone sends me a note which opens with FxxK U I am not inclined to be very understanding and charitable....
John

Still, you have a duty to at least try, no matter how stupid, rude, ignorant, trollish, etc the person may be. Customer's questions shouldn't be ignored just because they are dumb. Just give them a simple answer of "Yes" or "no".

[acrashb]

Still, you have a duty to at least try, no matter how stupid, rude, ignorant, trollish, etc the person may be.

Not at all - as mentioned, firing customer is OK and may the best thing to do.

[johnone]

.30/06FTW; "Just give them a simple answer of "Yes" or "no". "

I DID ANSWER HIM AND ADVISED HIM (e mail) THAT NO IT WAS NOT A GOOD FIT
Are we going to let this go some day ??
John

[johnone]

ACRASHB;
"Not at all - as mentioned, firing customer is OK and may the best thing to do. "

Thank you for understanding.... You appear to have a grasp on the situation
John

[.30/06 FTW]

.30/06FTW; "Just give them a simple answer of "Yes" or "no". "

I DID ANSWER HIM AND ADVISED HIM (e mail) THAT NO IT WAS NOT A GOOD FIT
Are we going to let this go some day ??
John

Sorry, must have missed that somewhere in this uber long thread. My apologies.

[scianna54]

Never had any problems with Marstar when calling them up, always friendly people, actually much more friendly than most businesses when you give them a call. Email may be another story, but that's the same everywhere.

[bleh!]

As you can read on the marstar web site :