Your Website

[johnone]

SHREDDER;
I have checked the data base, no "shredder" may I have your real name and approximate date of order.... So I can look into it....

Two weeks later, I hadn't even gotten an email acknowledging the order,

All orders that are received get an immediate e mail acknowledging receipt, if you do not get a receipt notice within 24-48 hours please contact us....

As I have noted several times, a new site is being planned, it won't happen over night.... but it is coming....


John

[shredder]

PM sent, John.

[b6ddie]

Like I say No whining here. I've been saving my money. Soon I hope to get 2 rifles for 2 dollars!

[Nestor]

I'm waiting for ANY feedback regarding my order that I placed last Sunday.
No confirmation, no answer to the following email (sent 48 hrs after I placed the order via orders@marstar.ca) and to my PM to John so far, also no track of any activity on my credit card.
I'm about to start my vacation and wanted an inexpensive .22 to have fun with, but if no-one wants my business I may turn my attention somewhere else.

[Nestor]

After 5 working days of waiting, 4 emails sent to different addresses and one PM later I'm giving up.
Thank You for your business Marstar, or shall I say...lack of it.
Have a good weekend.

[THX-1138]

After 5 working days of waiting, 4 emails sent to different addresses and one PM later I'm giving up.
Thank You for your business Marstar, or shall I say...lack of it.
Have a good weekend.

The phone always works.... its toll free, and they'll speak to you in french or spanish if you want.

[Nestor]

I don't have a phone.
My wife has a cell phone, but I don't like it and I'm using it rarely.
I never had a problem to order anything via internet from EPPS.
If Marstar decided to accept the orders via internet which is clearly stated at their website, they should actually stood behind such statement.
Oh...well, no big drama, I already decided to buy something from someone who gives a damn about his clients.

[Avalonthas]

any news on new website?

[bjs7293]

I think anybody that has ordered from a Internet based business in Canada or the US has been spoiled when these site that have active carts, payment options, order confirmation, shipping ect. Basically one click of the mouse service. The Internet sites that do not conform to this standard do eventually go by the wayside. If Internet sales are important to Marstar then take advantage of the offers of some of the CGN members and conform to some of the standard that people expect or............just close it down, which would be ashame.

[johnone]

WEBSITE;
Some time ago I did note that we are building a new site that will have all the bells and whistles asked for....
When it is ready we will lauch it.

John