Just thought I would share my recent experience with TSE. Recently I decided on getting an indoor membership and after weighing options with the Calgary Shooting Centre and TSE, I chose to get a membership with the edge.
The whole time before I purchased anything and was gathering info I was treated like gold by all the staff, somthing that is pretty rare for a 20 year old in any retail situation.
I did some shooting in the rifle bay on my first visit with a membership (I only have non-res at the moment) and after being around a couple .308's and my shotgun I left with a ringing in my ears. I was wearing plugs and muffs but I dont think I get a good seal due to my glasses having thicker arms, and due to this I honestly didnt really have any desire to shoot rifles indoors anymore.
I asked JR if he would consider a refund on my membership, less the days use that I had already used. JR said he absolutly would and when I went in to drop off my swipe card I was given a FULL refund.
Just wanted to share my awesome customer service I recieved at the edge, When I get my restricted and my PRK eye surgury I am deffinatly interested in getting a membership again.