Check out my "NEW" LMT!

[blaxsun]

Well, I just got off the phone with Questar and I can't say that it left me feeling any better about this whole situation. I asked them point-blank as to how they could ship something out the door like this without necessarily disclosing the condition, and they indicated that not only had they inspected and taken a picture of it prior to shipping (!) - but that "the quality was consistent" with other LMT barrels (I'm paraphrasing).

And bemoaning the level of customer service (or lack thereof) fell on deaf ears, because apparently I'm only one of a 'handful' of customers who are unhappy with the quality of service exhibited by Questar of late.

So absolutely no refund, and I was referred to their terms of service agreement as basically the final word on the matter... Not that I should really be surprised, I guess; this all coming from the same company that after failing to deliver several dozen SCARs within "weeks" - more than a year later hit their customers up with a 25% restocking charge when requesting a refund!

This afternoon I'm making an appointment with my optometrist to get my eyesight checked, because it seems to have improved to the point where I'm noticing flaws and defects where none in fact exist... So sorry for bringing this up guys: I guess I have unrealistic expectations when it comes to quality and customer service. There's a subtle irony in that over 3 years of overly positive experiences dealing with CGN members on the EE, the first and only time I've been truly burned was with a CGN sponsor.

[Unregistered_]

Credit card charge back

[I <3 M14]

Time for a cgn "Support Blaxsun" boycott of said dealer?

[blaxsun]

I'm pretty sure mine is an isolated experience...

[gmctech]

O M F G ! That's nasty dude! That would spin me off into a new dimension of pissed off if i were to have received a "new" barrel like that..

[Stevo]

Feel free to <insert> Questar horror story here. According to Questar, it will be a very short thread...

I don't know about that. Wasn't it angryeyebrows who had the non-res ACR problems with them?

[jdman]

There's a subtle irony in that over 3 years of overly positive experiences dealing with CGN members on the EE, the first and only time I've been truly burned was with a CGN sponsor.

i wouldnt hold out on CGN doing a damn thing about that either. dealers here do what they wish, as they pay the bills. It is EXTREMELY hard to have a dealer removed from here...Just have a look at all of the negative threads about dealers....oh wait they are erased.

I have been in your shoes too, as a mod to boot.....

[jdman]

I'm pretty sure mine is an isolated experience...

LOL. sure....

[gmctech]

Hmmmm.... I'm beginning to smell the stench of the reality around here... I will not be dealing with Questar... Pay the bills or not... CGN should be proactive as to the concerns of their following... I've dealt with a couple of sponsors and am super pleased but I'm reading between the lines here about Questar and they won't be getting any business from me.

[Mirk]

I asked them point-blank as to how they could ship something out the door like this without necessarily disclosing the condition, and they indicated that not only had they inspected and taken a picture of it prior to shipping (!) - but that "the quality was consistent" with other LMT barrels (I'm paraphrasing).

Did they offer to send you a copy of the picture? Did you request a copy?