LMT Barrel Issue (continued)

[blaxsun]

Note: Mods, I would appreciate it if you didn't move this thread into Questar's forum where they can just lock it again... If Questar doesn't want to respond publicly to my concerns, that's entirely their right. But that certainly shouldn't preclude the rest of us who've had problems with them from discussing their reprehensible customer service policies.

When shipped a damaged/defective product, it seems only fair that the customer is given the option to have the product exchanged (where possible), repaired/replaced under warranty -or- provided with a full and complete refund. At the customer's discretion.

Essentially telling the customer they can wait 12+ weeks for the eventual warranty or 'go pound sound' isn't much of a choice.

Original thread here:
http://www.canadiangunnutz.com/forum...=752969&page=1

Discussion continues...

[proflui]

good move blaxsun. Now where is my SCAR?

[NavyCuda]

I'll be getting my maintenance parts elsewhere.

[blaxsun]

good move blaxsun. Now where is my SCAR?

In a box on a shelf somewhere, dutifully collecting dust and rust...? Got CLP?

[hicaliber]

Blaxsun, thank you. I was about to place an order with Questar for both myself and a buddy who does not shop online. I guarantee you that Questar will never receive a single penny of my hard earned cash, ever! They may not care now, but one day they will be begging for our business. #### THEM!!!!!

[blaxsun]

Blaxsun, thank you. I was about to place an order with Questar for both myself and a buddy who does not shop online. I guarantee you that Questar will never receive a single penny of my hard earned cash, ever! They may not care now, but one day they will be begging for our business. f**k THEM!!!!!

I truly appreciate your support, thanks!

[clickclickboom]

Was store credit ever brought up?
I think as a buisness it's a good way to keep your customer relativly happy and still keep their money.

[blaxsun]

This is what apparently what qualifies as "new" these days...

[VanIsler]

Gas tube looks pretty good.

[blaxsun]

Was store credit ever brought up?
I think as a buisness it's a good way to keep your customer relativly happy and still keep their money.

Yes, I did inquire as to what other options there were and was flat-out told there wasn't any. I was certainly open to the idea of at least a partial refund for accepting the barrel "as is" or a store credit, but it never materialized.

Gas tube looks pretty good.

It is! The gas tube is absolutely flawless! The only problem is that it stands in stark contrast to the rest of the barrel...