4 October 2012
Lately we have been receiving a large number of purchase requests from repeat customers. While this is great news from a retail standpoint, what we have been noticing is that the basic information required to complete any firearms purchase is not being included in those requests.
When the long gun registry was abolished in April of this year, the requirement still remained for the purchaser of any firearm to provide their PAL license information to confirm that sale. This is mandated by the RCMP as the sole acceptable means of ensuring that a firearm sale or transfer is completed to the proper buyer, and that the buyer is legally entitled to purchase and possess firearms.
If you are a returning customer to our store and are looking to purchase any firearm from Ellwood Epps (or from any other vendor), please make certain to include your FULL NAME, your PAL license number, and any CHANGE OF ADDRESS/TELEPHONE NUMBER as required.
Ideally, we would ask that every online purchase be accompanied by a copy of our electronic order form so that we can work to minimize any errors with those purchases.
We are working toward a new website that will include the ability to purchase firearms online. When this system becomes available it should eliminate the need for the order form, which many of you have lamented over due to the complexity of its use. However, until that new website rolls out, the order form is our best method for ensuring sales are received and completed properly.
If you are having difficulty with the order form, we will also accept your purchase request in standard E-mail format, providing the required information is contained in that packet.
And again, if you are not comfortable including your credit card information in an E-mail, simply contact our store by telephone and either provide that information to one of our salesmen, or place the order in its entirety by this method.
Your continued cooperation is very much appreciated.