Milarm : Warning

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fass57

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Location
Edmonton
Milarm is no longer the trustworthy and reliable gun shop it used to be.
I had a hand gun on consignment since a year. In January I asked if my gun was sold. No, still in the shop. First of June I called the store, and was told that the gun was sold a week ago, and my cheque will be mailed end of the week. Having no cheque and no Seller transfer notification, I called again a week later. As I could not know for sure if that gun was sold, I called the CFO and they told me the gun was sold in January ! So finally I got my seller notification dated January 17, but still no cheque from Milarm. As per today June 15, still no cheque. In 5 months nobody was able to call me to say the gun was sold, nobody cares about sending the Seller's transfer notice, and nobody able to put a cheque in the mail.
These people are not honest, so be carefull if you want to deal with them.
 
Sorry to hear about your issue. Have you gone down there and talked with them

They can be grumpy sometimes but overall they are great.

they have awsome sales!
 
Ask for your funds.
No results, start litigation.
Pretty sure once they're served you should see some quick action on their part.
 
I've had issues with them in the past when selling a handgun but they eventually came through. It was all due to bad internal communication and someone dropping the ball. Time for them to review their practices if they want to keep a good reputation.
 
Someone must crunch the numbers?
Poor business practice to have your consignment customer having to
beetch to you about collecting your outstanding I.O.U.
 
Hey All,

I assured the OP that this was a simple miscommunication and it honestly fell through the cracks. We cut the cheque for the OP instantly when he contacted me about this earlier this week and it is already on route to him. We are looking into our consignment processes to find out how this happened so we can make sure that this is the last time something like this happens. My sincere apologies to the OP, this was not malicious in anyway, it was a simple error that I assure everyone we have fixed.

If the OP or anyone else wants to contact me about this or anything else, I'm available at 780-424-5281

Cody
 
Hey All,

I assured the OP that this was a simple miscommunication and it honestly fell through the cracks. We cut the cheque for the OP instantly when he contacted me about this earlier this week and it is already on route to him. We are looking into our consignment processes to find out how this happened so we can make sure that this is the last time something like this happens. My sincere apologies to the OP, this was not malicious in anyway, it was a simple error that I assure everyone we have fixed.

If the OP or anyone else wants to contact me about this or anything else, I'm available at 780-424-5281

Cody
Well done....nice reply :cheers:
 
Hey All,

I assured the OP that this was a simple miscommunication and it honestly fell through the cracks. We cut the cheque for the OP instantly when he contacted me about this earlier this week and it is already on route to him. We are looking into our consignment processes to find out how this happened so we can make sure that this is the last time something like this happens. My sincere apologies to the OP, this was not malicious in anyway, it was a simple error that I assure everyone we have fixed.

If the OP or anyone else wants to contact me about this or anything else, I'm available at 780-424-5281

Cody
Nice to see you step up and take ownership of this issue
 
I've had multiple dealings with Milarm over the last ten years. I can state that I have had good service, fair prices and when they are not
tied up with customers a lot of friendly conversations with Gord, Cody and kris. I will continue to use them, they are my go to store and have
been for some time. This is not the norm from what I have experienced. In the last six months my son and I have left five firearms on
consignment, all were dealt with efficiently and I will continue to use them.
 
OP, are you going to respond to MilArms generous offer? Public shaming is easy.

He may be waiting for the cheque to arrive. Talk is, after all, cheap. Good response by Milarm, very professional. Don't see anything 'generous' about it though. Doing what you're supposed to do, 5 mos late is not exceptional, it's expected.
 
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