I usually use email and I did this time as well, because they are traceable
Never expected this 😓
- Thread starter mw1982115
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I usually use email and I did this time as well, because they are traceable
rambones
CGN frequent flyer
- Location
- Lower Mainland, BC
Dude call them rather than ##### on here. Tell them you got the transfer notification and what's the hold up?
Perhaps they have not gotten the transfer notification, again call and speak to them.
Perhaps they have not gotten the transfer notification, again call and speak to them.
Hey, look, am not trying to be an ####### here. Usually when I go to the gun shops I will just pay the money and pick up whatever I paid for and be done with it and I can assure you sir, you will never hear any of those nonsense you just mentioned from me. Thanks
Yep, will do, again.
So you order on one of the busiest days of the year.... with a number of holidays and people taking vacation time. Cp is known to have delays...
Then complain about not hearing anything about your order (one of many)
Sure you have a ln issue, but you definitely seem to be going about it like a douche.
You could easily have called to check, and would. Likely have found out sooner.
Then complain about not hearing anything about your order (one of many)
Sure you have a ln issue, but you definitely seem to be going about it like a douche.
You could easily have called to check, and would. Likely have found out sooner.
Well, it is amazing so many people would reply to this simple whinny thread in such a short period of time on Sunday morning when they have so much to do and no time to waste and how supportive and constructive some of the replies are, lol
Thanks people, well done, lol
Thanks people, well done, lol
Yep, I complained about it and I am just surprised to know we have a no whinny policy here, lol, amazing, really
What part of business dont you understand. As an employer this is the opportunity to help the customer understand more and bring repeat business back to the store. As an employer there is no such thing as a stupid customer. Those customers help pay the employees wage.
The OP is right on calling out Wanstalls. Its called accountability.
Crazy Chaingun
Regular
Between the CFO and Canada Post it took me an entire month to get a restricted firearm transferred and shipped to me, from a town less than an hour away.
IBTL
IBTL
Oh, so now we are issuing license to speak based on seniority? Then you shall have all my respect sir, with 7152 posts and 22 feedbacks, you may speak whatever you want, even if some of them may come out wrong and smelled like goose s&@t to me.
53Izzy744
CGN Ultra frequent flyer
- Location
- Knee-deep in the hoopla
So the store told him itd be shipped once approved and it was approved on jan 3. 11 days later and still not shipped. Im sure many people would be concerned if that was to happen to them.
I understand people flaming if the situation was simply "i ordered on dec 26 and its not here yet." But doesnt seem that way since he actually had been told that it would ship once approved.
Sure some phone calls and emails between then and now but theres a reason these retailers have their own sections on this forum, for communication with their costumers and that goes both ways right?
I understand people flaming if the situation was simply "i ordered on dec 26 and its not here yet." But doesnt seem that way since he actually had been told that it would ship once approved.
Sure some phone calls and emails between then and now but theres a reason these retailers have their own sections on this forum, for communication with their costumers and that goes both ways right?
Seriously?
There is such a thing as a stupid customer. But I am guessing you are one of the "everybody gets a trophy" crowd.
Sure I understand your point, and good customer service is a great way to encourage repeat business. But here is a costumer that rather than understanding the reason why, has elected to publicly complain about the retailer.
There is no proof that Wanstalls is to blame, a's it could have been a mistake on the part of the CFO, or perhaps wanstalls was short staffed due to illness, family matters, staff on vacation, etc... could be many reasons.. but the retailer is not given the chance to respond.
I can recall reading a number of complaint threads that the retailers were able to respond to and often the customer was the one being unreasonable.
Also. Want a good example of a stupid customer? The ######s that waste the staffs time chatting and telling stories without ever buying something. They cost the retailer real customers.
Post count and feedback have no relation to "seniority". There are indicators of forum contribution, of which you are severely deficient in. A forum I might add, you expect resolution from after refusing to foster.
Em, so now the blame should be on me cause I complained, and complained semi-publicly in the retail’s own section about a NOT-SO-SMOOTH purchasing experience. Thanks very much, I think I am starting to understand how it works now, lol
And so I am to be blamed base on contribution deficiency? Hmm, what is this? 1984?
Im actually an employer and enjoyed the trophy comment. I guarantee wanstals is not gonna call a customer stupid for the reasons i posted. There is equally no evidence that wanstalls is not to blame. I see to many gun shops getting special privilege to not be held accountable online just like any other business. Wanstalls has the opportunity to respond to an unhappy customer. Also, if wanstalls doesnt want online posts like the op then maybe they shouldn't advertise on a site like this.
One thing I've learned is to be patient when ordering online especially during Christmas when retailers and shippers are operating on skeleton crews and dealing with 10x the normal load. Now add an extra level of complication with a CFO involved during this time period and delays are going to happen. It's all about reasonable expectations....overall has helped me deal with all my OCD issues.
Thanks!
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