Long time customer and won't be back!
- Thread starter BIG SHOOTZ
- Start date
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Name change to Unhinged ? Hey at least they gave you your refund on the out of stock item and not a credit . How much you spend doesn`t mater . It`s a tough job dealing with customers. I was a service manager at a RV dealer . Wanna talk about attitudes.....
They MIGHT Not if they LOSE more customers !
A BUSINESS can only SURVIVE and Profit if it has CUSTOMERS - You need ALL customers to return and SPEND there money with a Business or its going to go T*Ts UP ! lol - or worst yet Bankrupt ! RJ
Absolutey CORRECT ! Keep the customer spending and the store will Survive - they NEED all the customers to keep returning and buying ! RJ
- Location
- Northern BC
Lol why are so many people stuck on the out of stock item?
That was never the issue, the fact he kept pushing some no refund nonsense when I never attempted a refund lmao and could not even answer a simple question.
That was never the issue, the fact he kept pushing some no refund nonsense when I never attempted a refund lmao and could not even answer a simple question.
Any chance you would be willing to post the text of the original email?
If all you were asking for was some help with your problem, I do agree that they should be willing to help out a loyal customer who has spent a lot of money at their business.
Prove it with full screenshots showing the full conversaion without edits beyond covering personal info
I 100% Disagree with " bad customer answer".
This is the best customer answer to a karen throwing a Temper tantrum lol. Nothing gives you the right to treat people like that.
Firearms outlet you may have lost a customer here but you have also gain one as well Purely on respect.
Thank you for putting this entitled karen in his place.
nowarningshot
CGN Ultra frequent flyer
I can personally relate to the op. Several apparently well respected businesses here are on my do not fly list. Usually it's a.fool me once fool me twice, don't get to fool me three times issue. Seems like this was a minor issue, magnified by the unhinged comment and double down.
Not sure what op or myself would gain by doing what the op did. I do know that regardless of who is right or wrong, the reply by the business early in the thread accomplished nothing positive for either the op or my desire to ever deal with the business.
Not sure what op or myself would gain by doing what the op did. I do know that regardless of who is right or wrong, the reply by the business early in the thread accomplished nothing positive for either the op or my desire to ever deal with the business.
I understand that the situation might have been annoying but swearing will get a person nowhere in these situations right or wrong. Morgan may have misunderstood just like half of this thread what you were talking about or asking him. Cooler heads will prevail. For instance just the other day I was at a no heat service call. The customer was swearing and blaming the company acting crazy, there was no getting through to this guy. As icing on the cake, I then told him that we would have to order the part and it will take two days to be delivered, so he had no heat waiting for two days.... the joke was on him as I had the part in my truck the whole time. If he was nice or acted somewhat normal I would have fixed it on the spot lol. That night my house was sitting at 74 degrees, I wonder what his was!
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