A Consensus Of The Service At Eagle Firearms Ltd.

Get off your keyboard and get on the phone.

If you are here complaining but haven't called them yet, shame on you.
 
Quigly said:
Hello All,
I am looking for a consensus regarding the service you have received at Eagle Firearms Ltd. I am asking because after the service so far, as well as having read a significant number of bad reviews, I am starting to get a bad vibe about my order. It's too bad that I did not read all the bad reviews regarding them before I placed my order. What say you.
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Maybe wait to see how your order goes before you decide if it's a bad experience.
 
I placed an order there a couple weeks ago. Took about a week before they sent me a tracking number, which seems like a long to get the order together and drop it in the mail. We'll see how the order looks when it arrives this week.
 
I have ordered things there a few times has always been a positive experience for me. The one order they didn't have the item in stock that I ordered online. They phoned me right away and gave me a deal on another item instead. I was a happy customer
 
I've dealt with them maybe half a dozen times since they've opened. They've had what I was looking for and have always been courteous and professional to me as a customer. My wife also purchased a couple of firearms there on her own and feels the same way. Felt they were very professional and respectful to her being a woman and new to the sport at the time.
 
They are my LGS and I've always had good dealings with them. I will say that they are extremely busy, we have very few gun shops in this corner of the province so they get a large amount of local business. I do lots of online orders with them and get someone to pick up in store to save on shipping. Orders have always been correct and are usually ready for pickup in a day.
 
Made a few orders w/ Frontier for about $2k. No issues. Asked for customer service once...negative xp. I would order anytime but sending a message there...not that sort of place imho.
 
griffin86 said:
If this is your attitude, I don’t blame them if they don’t want to talk to you.
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Excuse me, but were those comments directed at you, or were they directed at people, that are changing the direction of this post from one of consensus to berating and playing the blame game. I have a very low tolerance for that behavior. So, in closing I really don't care what you think.
 
Quigly said:
I didn't ask to be interegated on what I did or didn't do. I asked for a consensus of experiences dealing with them. That's it, that's all.
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So...I was right? Imagine that. Look, if they were horrible to deal with, it would probably be common knowledge on this forum. The google review thing is a joke, and anyone who read any of the reviews could figure out that some are not legit. Are you scared to call and talk to a human during normal hours?
 
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