What a travesty! There is a thread in the General Forum where another member mailed it Sept 21, his/her credit card was charged less than a week later and their card just arrived. Absolutely no rhyme or reason behind the CFC/CFO's processing and / or approval methodology.
I would definitely say there is an issue if your card wasn't charged yet. As inconsistent as the wait times/processing times are, it does seem more or less consistent that your card is charged shortly after they open your application envelope. Mine was received on Sept 21, but they opened it on Nov 8, backdated it to when it was actually received and charged my card the same day. Maybe in addition to calling, there are emails you can reach the CFO's office - a previous poster posted the Ontario one but you may be able to change the two-digit provincial suffix and try that...
Ah, here is the Ontario one:
CFOON@cfp-pcaf.ca. You can try changing it to
CFOAB@cfp-pcaf.ca for Alberta, for example or
CFOMB@cfp-pcaf.ca, for Manitoba or whatever two digits your province is. - not saying it will work, but anything's worth a try at this point in addition to the calls.