Encountered bad business practice from sponsored business here what to do?
- Thread starter calvin_yung04
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I had to stop reading this, and grab a box of Kleenex tissues.
Despite your attempt to charge a 5% processing fee for an item you don't even have in stock, I am immensely impressed.
Here is you Halo:
FatCatsDad
CGN Ultra frequent flyer
Indeed , however I got a good hearty laugh that this "customer" financed with SEZZLE for a $100 brake.
VictoryRidgeCS
Regular
Small note about you saying "to mention it is already judging."
We were just defending our customer when someone else already accused him of having "broken english" and he said he was trying his best.
Please don't try to turn this into something it's not, I think this thread has been exhausted.
Have a GREAT night all you fine people!
Small note about you saying "to mention it is already judging."
We were just defending our customer when someone else already accused him of having "broken english" and he said he was trying his best.
Please don't try to turn this into something it's not, I think this thread has been exhausted.
Have a GREAT night all you fine people!
You write:
"even if there may have been any sort of language barrier along the way -- again, we don't judge"
Because you are claiming that you don't judge doesn't make it so!
This thread was entertaining for most, but it was also an eyeopener for potential customers.
You could have done better by not posting at all.
This is pure entertainment.
My analogy in arguing with my wife is dead on. Once she realizes that she lost the argument, she comes up with a twist - a ridiculous attempt to justify her actions and the source of her misery - ME.
By the way, I went through your reviews on google and your above statement appears in stark contrast to what you replied to one of the reviews:
Victory Ridge Sports - Hunting Gear Canada (Owner)
2 years ago
Hello Rob. I can see your order was delivered a couple weeks ago on August 24th. I apologize that you had to wait for the order and that nobody followed up with you. Also, you could have cancelled the order without penalty since it has not shipped. We will make sure all the staff here know about this issue so that we can improve on our customer care.
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As a completely neutral party, my understanding is that buyer was sold a product that was advertised in stock but was actually out of stock
In that situation, it’s unfair to charge the customer the 5% card fee as well because they may or may not want the substitution product. This was a store error
None of the major stores like CSC, RDSC, Tenda, etc have these policies in place. They make sure their customers are taken care of, even if it be just a change of mind. While it’s good that VRS waived the 5% fee this time, of course this incident has left a bad taste in my mouth, and makes it harder to go to such stores for future purchases
Moreover, shaming the customer over $7 is actually pretty ridiculous. Be it $7 or be it $1. The point is that while the buyer was offered a substitute product, he was not obligated to take it. When I shop, I have my favourite products and only go for those no matter how many offers are on other brands. This whole situation seems really bizarre the way it was handled. First a product was sold that was actually not in stock. Then customer charged 5% for cancelling order that was actually not fulfilled by the seller. Thirdly customer was shamed on this forum for crying over a PETTY ISSUE worth $7
Just very wrong
In that situation, it’s unfair to charge the customer the 5% card fee as well because they may or may not want the substitution product. This was a store error
None of the major stores like CSC, RDSC, Tenda, etc have these policies in place. They make sure their customers are taken care of, even if it be just a change of mind. While it’s good that VRS waived the 5% fee this time, of course this incident has left a bad taste in my mouth, and makes it harder to go to such stores for future purchases
Moreover, shaming the customer over $7 is actually pretty ridiculous. Be it $7 or be it $1. The point is that while the buyer was offered a substitute product, he was not obligated to take it. When I shop, I have my favourite products and only go for those no matter how many offers are on other brands. This whole situation seems really bizarre the way it was handled. First a product was sold that was actually not in stock. Then customer charged 5% for cancelling order that was actually not fulfilled by the seller. Thirdly customer was shamed on this forum for crying over a PETTY ISSUE worth $7
Just very wrong
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Props to Victory Ridge... so wtf is sizzle? Having owned a small business and had to deal with chargebacks I've never heard of doubling up on fees. Seriously... if your that far behind, muzzle devices should be the least of your worries.
You are late to the game, and you didn't pay attention.
Reading and comprehension should be taught much more in schools, among other things like math, your mother tongue and history.
it's funny how the method of payment has absolutely nothing to do with the initial concern posted, but so may folks piled on to the fact that the dude bought a gun part on installment. and that if he had to pay by installment then perhaps the vendor keeping 5% is an issue. big men forgot what it's like to be short of money i guess.
It’s why the OP started the tread
Post#3
“I did use my credit card but I had also paid through sezzle so I can pay by installment. I had contacted Sezzle they said if the merchant did not start the refund process they will still charge me on schedule.“
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- West Central Alberta
I never shopped at VR and I think I'll keep it that way.
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